FAQS

FAQ

We offer a range of telecommunication services, including voice calls, mobile plans, internet connectivity, and business solutions.

You can sign up through our website, visit one of our stores, or contact our customer support team at +49 162 4237318.

We accept various payment methods, including credit cards, debit cards, online bank transfers, and digital wallets.

Yes, you can change your plan at any time. Contact our support team or log in to your account on our website to manage your subscription.

If you experience an outage, try restarting your device or router. If the issue persists, contact our technical support team at [+49 162 4237318].

 

You can report issues by calling our customer service hotline, using the live chat feature on our website, or sending an email to [[email protected]].

 

Yes, we offer affordable international calling plans and roaming services. Check our website or contact support for details on rates and coverage areas.

Some plans may require a contract, while others are month-to-month. The details of your plan will specify any contract obligations.